Contact information

Last updated: July 25, 2026

Brand and website
KASENYO is the public-facing brand of this online store. Website: https://kasenyo.com

Store operator and legal entity
KASENYO is operated by Shanghai Dayun Trading Co., Ltd. (上海大云贸易有限公司), which is the legal entity responsible for operating the store and receiving payments.

Registered address
Room 508, 5th Floor, No. 1080 Moyu South Road, Anting Town, Jiading District, Shanghai 201805, China
上海市嘉定区安亭镇墨玉南路1080号5层508室JT732
Postal code: 201805

Customer support
Email: support@kasenyo.com
Phone: +86 187 2125 5504
Website: https://kasenyo.com

For order support, custom-size questions, shipping issues, privacy requests, or product problems, please contact us and include your order number for an existing purchase. For sizing questions, include the visible glass width and height, preferred unit, and the product or design link.

Typical response time is 1–2 business days. The registered address above is not a return address. Do not send returns until written authorization and return instructions have been provided.