Privacy policy

Last updated: July 25, 2026

This Privacy Policy describes how KASENYO (“KASENYO,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit kasenyo.com, purchase our products, contact us, or otherwise use our services.

Data controller and store operator
KASENYO is operated by Shanghai Dayun Trading Co., Ltd. (上海大云贸易有限公司), the legal entity responsible for this store and the handling of personal information described in this policy. Registered address: Room 508, 5th Floor, No. 1080 Moyu South Road, Anting Town, Jiading District, Shanghai 201805, China (上海市嘉定区安亭镇墨玉南路1080号5层508室JT732). This registered address is not a return address.

Information we collect
We may collect contact details, order and payment information, shipping information, account information, customer-support communications, device and browser information, IP address, and information about how you use our store. Payment card information is processed by our payment providers and is not stored directly by KASENYO.

How we use information
We use personal information to process and fulfill orders, create custom-size products, provide customer service, prevent fraud, improve the store, comply with legal obligations, and send marketing communications where permitted. You may unsubscribe from marketing messages at any time.

Cookies and analytics
We and our service providers, including Shopify and analytics or advertising partners, use cookies and similar technologies to operate the store, remember preferences, measure performance, and understand advertising effectiveness.

How we disclose information
We may disclose information to Shopify, payment processors, analytics and advertising providers, fulfillment and shipping providers, professional advisers, and authorities when required by law. We may also disclose information during a business transfer.

International processing and retention
Information may be processed in countries other than your own. We retain information only as long as reasonably necessary for orders, support, accounting, fraud prevention, dispute resolution, and legal compliance.

Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of personal information, or object to certain processing. We may verify your identity before completing a request.

Children and security
Our services are not directed to children. We use reasonable safeguards, but no system is completely secure.

Changes and contact
We may update this policy and will post the revised date.
Email: support@kasenyo.com
Phone: +86 187 2125 5504
Website: https://kasenyo.com